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YISDA SECURE, LLC

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​Privacy Policy

Updated: May 21, 2025

Version 1.0

Yisda Secure LLC ("Yisda," "we," "our," or "us") is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, secure, and manage personal information obtained through our Yisda Overlay Network and other cybersecurity services and websites.

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1. About Us

  • Organization: Yisda Secure LLC

  • Location: Salt Lake City, Utah, USA

  • Services: Yisda Overlay Network and other cybersecurity services
     

2. Information We Collect

We collect the following personal data:

  • Customer and End-User Data: Name, username, email, phone number, organization, system credentials (securely managed via Auth0), networking information during product implementation, end-user details (permissions).

  • Device and Usage Data: Device type, operating system, IP address, and anonymized general website analytics.

We do not knowingly collect personal data from individuals under 16 years of age.
 

3. How We Collect Information

Personal data is collected through:

  • Product implementation, configuration, and ongoing service management.

  • Interactions with our sales team (managed via HubSpot).

  • General analytics from our marketing website (via Wix).

  • Authentication processes (via Auth0).
     

4. How We Use Your Information

We use personal data to:

  • Deliver, configure, and improve our cybersecurity solutions.

  • Support implementation and manage customer relationships.

  • Authenticate users and enhance security through automated security measures via Auth0.

  • Manage sales processes and communications.

  • Analyze anonymized website usage to improve our site.
     

5. Sharing and Disclosure

  • Third-party Service Providers: We use trusted third-party providers (Auth0 for authentication, HubSpot for customer management, Wix for analytics), who are contractually obligated to protect your data.

  • Data Sales: We do not sell personal data.

  • Legal Obligations: We may disclose personal data as required by law (e.g., subpoena, government request).

  • Data Storage: All data is stored and processed securely within the United States.
     

6. Your Privacy Rights

Under the Utah Consumer Privacy Act (UCPA), you may:

  • Request access, correction, or deletion of your data.

  • Opt-out of marketing communications.

  • Use “Do Not Track” signals, which we honor.

To exercise these rights, contact us at support@yisda.com. We will respond within 30 days.
 

7. Cookies and Tracking

We use cookies for:

  • Essential session management.

  • Anonymized website analytics (via Wix).

Essential cookies cannot be disabled, but you may manage preferences through browser settings.
 

8. Security Measures

We maintain industry-standard security practices, including:

  • Encryption of data in transit and at rest.

  • Regular security assessments and audits (SOC 2 compliance).

  • Continuous employee cybersecurity training.

In case of a data breach, affected individuals will be notified within 72 hours, in line with applicable laws.
 

9. Data Retention and Disposal

Personal data is retained only as long as your account is active or while providing services. Upon termination of services, personal data is securely deleted within 30 days following NIST 800-88 guidelines, unless retention is legally required.
 

10. Legal Compliance

Yisda complies with:

  • The Utah Consumer Privacy Act (UCPA)

  • SOC 2 standards
     

11. Contact Us

For questions, requests, or concerns related to this Privacy Policy or your personal data, contact:

📧 support@yisda.com
📍 Yisda Secure LLC, 510 South 600 East, Salt Lake City, Utah, USA
 

12. Updates to This Policy

We may periodically update this policy. Material changes will be communicated via email, in-app notifications, or website updates, along with a revised "Effective Date."

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